by Houck Agency | Nov 22, 2016 | Uncategorized
5 customer service lessons from local businesses that have me hooked When a business owner has a clear passion for their business and a genuine appreciation for every customer that walks through the door – that’s the foundation for customer service excellence that you...
by Houck Agency | Apr 7, 2016 | Uncategorized
The Houck Agency retained to help market 100th year for National Park Service Youngstown-based marketing and public relations firm The Houck Agency added the Conservancy for Cuyahoga Valley National Park to its client roster. The Houck Agency president Jim Houck said...
by Houck Agency | Feb 4, 2016 | Uncategorized
It wasn’t me. I swear. Want to get hundreds of LinkedIn profile views from peers and potential clients from around the country? One way is to get mentioned in AdWeek for something scandalous – and stupid – you did as creative director for a global ad agency. Another...
by Houck Agency | Dec 30, 2015 | Uncategorized
Resolve to stop being late in 2016 It’s less about what you might miss, and more about acknowledging the worth of other people’s time. Stop being late. I like to be on time for things; maybe even to a fault. It’s a reasonable expectation, and a matter of respect,...
by Houck Agency | Nov 20, 2015 | Uncategorized
4 Reasons Why Thanksgiving is the “Middle Child” of American Holidays Does anyone else feel like Thanksgiving is the most underappreciated of our major holidays? I would contend that it’s the middle child of American holidays; and I would know. Let me explain. (1) Who...
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